Welcome to What A Cate. These terms and conditions outline the rules and regulations for the use of our online catering services. By accessing our website and using our services, you agree to comply with these terms. Please read them carefully.

1. General Information

What A Cate offers catering services that can be ordered online via our website. By placing an order with us, you agree to the terms outlined below.

2. Orders and Payment

  • All orders must be placed at least 10 days in advance of the event date.
  • Payment can be made via credit card, bank transfer, or other accepted methods as listed on our website.

3. Cancellations and Refunds

  • All orders with What A Cate are non-refundable and non-cancellable. Once an order is confirmed, it cannot be canceled, and no refunds will be issued.

4. Menu Customization

  • Custom menu requests can be accommodated based on availability and client needs.
  • Any changes to the menu must be confirmed at least 5 days before the event.
  • What A Cate reserves the right to make minor adjustments to the menu due to ingredient availability without prior notice.

5. Delivery

  • Delivery is available within Klang Valley. Additional charges may apply for delivery outside of this area.
  • What A Cate is not responsible for delays caused by traffic, weather, or other circumstances beyond our control.

6. Allergies and Dietary Requirements

  • Clients are responsible for notifying What A Cate of any allergies or dietary restrictions at the time of booking.
  • While we take precautions to avoid cross-contamination, What A Cate cannot guarantee that all dishes will be free of allergens.

7. Liability

  • What A Cate will not be liable for any damages, injuries, or losses resulting from the consumption of food or use of services, except in cases of proven negligence.
  • What A Cate is not responsible for any personal property damages during the event.

8. Intellectual Property

  • All content on the What A Cate website, including logos, images, and text, is the intellectual property of What A Cate and cannot be used without permission.

9. Changes to Terms and Conditions

  • What A Cate reserves the right to modify or update these terms and conditions at any time without prior notice. Clients will be notified of any major changes.